Problem with Battery

[luz222]

I have a  HP 15-n042sl and the battery doesn't work, the battery icon shows the 92% , sometimes is  charging and other times not charging , I made the test battery from the PC menu and it says ok, but if I disconnect the power supply  the PC turn off, I thought to buy a battery  and I found the battery part number in HP Partsurfer but among the list of products that use this battery there isn't my PC, why ? if I  buy this battery work with my pc ?

The HP SPARE is 728460-001

Recently, the PC is sometimes noisier, I think caused by the fan, it has some relationship with the battery ?

Thanks for your help

[GBL84 · Accepted solution]

Hello  luz222,

Welcome to FORUM !!

It doesnt matter if that is not listed in the Part surfer compatible list . The battery will work with your PC 

This battery will work with all HP Pavilion 15 Notebook PC series. 

 728460-001 4 cell, 41-Wh, 2.8-Ah, Li-ion battery 

Check the same on your laptop Battery aswell. There should be Part number. I hope its the same number : 728460-001

Please check the Manual : http://support.hp.com/us-en/product/HP-Pavilion-15-Notebook-PC-series/5401225/model/5447507/manuals

Hope this helps, for any further queries reply to the post and feel free to join us again

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Thank You,

GBL84

I am not an HP Employee

[luz222]

Thanks GBL84,

I had some doubts in buying the battery because in Part Description says 2.8 Ah , and in the propierties of the PC : 19.5 Vdc input ...  3:33 A , but  are two different things, I confused the terms