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‎07-02-2024 10:15 AM

HP Recommended
Product: HP ProBook 450 15.6 inch G10 Notebook PC (71H54AV)
Operating System: Microsoft Windows 11

Good day, 


after updating the fingerprint reader drivers, you cannot use the Fingerprint Recognition (Windows Hello) feature. It gives me an error message: We could not find a fingerprint sensor that is compatible with Windows Hello Fingerprint. 


I use fingerprint a lot and it's a problem for me. 


Thank you in advance for your time and advice.

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