• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-08-2024 01:41 AM

HP Recommended

I have a problem with my HP Laptop's Battery. How do I make the battery last longer? The battery doesn't last mostly for over an hour with me having 100% even though I bought it in January.

Here are my laptop specifications if it helps:

Processor 13th Gen Intel(R) Core(TM) i7-1355U 1.70 GHz

Installed RAM 16.0 GB (15.7 GB usable)

Device ID E567C4C9-440F-476D-8478-2092438CD50B

Product ID 00342-22260-43357-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch Pen and touch support with 10 touch points

10.0.0.0.1 192.168.1.254
Category:
1 REPLY 1

‎09-08-2024 04:22 PM

HP Recommended

@regaru 

 

Please use the following guides to keep battery healthy


       https://support.hp.com/au-en/document/c01297640

and more

       https://support.hp.com/au-en/document/ish_4034543-1660469-16

       https://www.hp.com/us-en/shop/tech-takes/how-to-improve-battery-health


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.