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‎04-03-2019 10:49 AM

HP Recommended
Product: Pavillion 15 ak004nl
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I am trying to install the Samsung 970 EVO Plus on my laptop Pavillion 15 ak004nl.

The system simply does not see the card. I have also tried with Samsung SW: no way.

I found some info about enabling AHCI mode which should make it visible and installing NVMe drivers. But this is not an option present in my Bios and I do not know how else to do it.

I've also read that maybe the system, though having an M.2 slot, it is not able to use NVMe cards.

 

Please help

Max

4 REPLIES 4

‎04-03-2019 12:16 PM

HP Recommended

@MaxPi 

 

Samsung 970 EVO Plus series is for M.2 NVMe SSD's. Your machine supports M.2 SATA 3 SSD's therefore it won't know new NVMe drive. You need to use Samsung 860 EVO series M.2 SSD's or similar.

 

Regards.

BH
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‎04-03-2019 12:22 PM

HP Recommended
@banhien wrote:

@MaxPi 

 

Samsung 970 EVO Plus series is for M.2 NVMe SSD's. Your machine supports M.2 SATA 3 SSD's therefore it won't know new NVMe drive. You need to use Samsung 860 EVO series M.2 SSD's or similar.

 

Regards.

Hi Bnhien,

 

Thanks for the answer.

 

Instead of moving to a different M.2 card, can I simply connect it to the Pci slot with an adapter?

 

KR

Max

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‎04-03-2019 01:13 PM

HP Recommended

Hi,

Another question:

Why I don't see the M.2 interface neither in the Device Manager nor in the Bios ?

 

M

Was this reply helpful? Yes No

‎04-04-2019 07:28 AM

HP Recommended

@banhien

 

Hi Banhien,

 

Thanks for the answer.

 

Instead of moving to a different M.2 card, can I simply connect it to the Pci slot with an adapter?

 

KR

Max

 
 
 
 
 
MaxPiHonor Student
Honor Student
4 0 0
 

 ‎04-03-2019 01:13 PM

Hi,

Another question:

Why I don't see the M.2 interface neither in the Device Manager nor in the Bios ?

 

M

 
 
 
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