-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
Hi, I warn you, I don't speak English and the text you see in front of you is just translated sentences.
I bought myself a laptop, I don't really understand it yet, but one of the problems is the backlighting of the keyboard. From the factory it's colorless, just white, but in the office application is the software responsible for backlighting, I watched a couple of videos and have an approximate idea how it should work, but Omen Light Studio apparently did not identify my laptop. No matter what I clicked, the backlight doesn't change... I would really appreciate it if you could help me out!
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
@ev4n wrote:.. I bought myself a laptop, I don't really understand it yet, but one of the problems is the backlighting of the keyboard. From the factory it's colorless, just white,
Sound like your machine does not have 4-zones keyboard. For machines which have 4-zones keyboard you can see 4-zones out from the box
Anyway, please try
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
@ev4n wrote:.. I bought myself a laptop, I don't really understand it yet, but one of the problems is the backlighting of the keyboard. From the factory it's colorless, just white,
Sound like your machine does not have 4-zones keyboard. For machines which have 4-zones keyboard you can see 4-zones out from the box
Anyway, please try
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community