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- HP Community
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- Problem with my H and Y keys

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01-11-2024 06:05 AM
Hello.
This very much sounds like your laptop keyboard has a hardware problem.
Unless the keys have debris under the key caps you can only have it fixed by having the keyboard replaced.
I recommend taking your laptop to your local HP authorized service partner to get an estimate for cost of repair.
02-04-2024 03:14 PM
bro I literally have the same problem and I even I have an HP omen laptop. It's DC 1052nr. I literally have the same f****** problem and I don't know why. Why is that happening? It's a million person, not a hardware issue. I'm pretty sure it's a software issue. There should be a fix for it. Maybe we should raise a ticket about it
03-14-2024 02:57 PM
It can be many things, while it looks like a HW problem, it is simple to use an external keyboard (preferably wired) and test all the keys.
If may be something simple like the numeric key embedded in the regular keyboard, ie a stuck num lock.
For the ultimate test, use an external wired keyboard and book from a 'LIVE" linux USB key, that will eliminate a Windows setting. This doesn't touch your hard drive, it just boots from the Linux USB key and then use the external keyboard FIRST, if that works, THEN try the built in keyboard, if Linux works with both ext/int keyboard -> Windows setting issue.