Problem with touchpad

[trupti94]

Hello,

My laptop's touchpad is unresponsive.

Started observing this after windows 10 update 1809. I tried installing the latest driver from windows update, manufacturer's website but still could not get the pointer back.

[The_Fossette]

@trupti94,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

I reviewed your post and I understand that the touchpad is not working on your computer after the Windows latest update.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the steps in the below article and check whether the issue is resolved.

https://support.hp.com/in-en/document/c04648748

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!