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Mohamed96 Honor Student
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Problem with update - HP Spectre x360 Convertible 15-ch0xx

HP Spectre x360 Convertible 15-ch0xx
Microsoft Windows 10 (64-bit)

I cannot update my computer. When I am about to install the update a message pops up. It says: ''It cannot run Windows 10 on this computer''
''Read below if you want to know why''
''Contact the computersupplier and see if you can upgrade the systems BIOS''

The content in the picture is written in swedish. Update problem.png

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Problem with update - HP Spectre x360 Convertible 15-ch0xx

@Mohamed96 

 

Please remove all USB devices and SD card and try again.

 

Regards.

BH
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Problem with update - HP Spectre x360 Convertible 15-ch0xx

Hi,

Try updating the system BIOS and see if it helps:

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-spectre-15-ch000-x360-convertible-pc/1...

 

Hope it helps,

David

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Mohamed96 Honor Student
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Problem with update - HP Spectre x360 Convertible 15-ch0xx

Hi! Thanks for the respond and sorry for my late comeback but since i was on vacation and my laptop was left home, I couldn´t try to fix the problem until I came back home. The solution was to restore and update the BIOS but thanks anyway, appriciate a lot!

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Mohamed96 Honor Student
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Problem with update - HP Spectre x360 Convertible 15-ch0xx

Hi David! Thanks for the help. It worked by updating the BIOS. Sorry for the late reply but I was on vacation and my laptop was left home

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