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- Problem with usb-c charging HP ENVY x360 Laptop - 13-ay0015n...

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05-03-2021 05:04 AM
I'm trying to get my laptop to charge via the usb-c connector, but I can't get it to work. The laptop is a HP ENVY x360 Laptop - 13-ay0015no.
The specs says it has USB power delivery (1 SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge)).
Do I need to activate it or something?
Solved! Go to Solution.
05-03-2021 02:13 PM
@Heden wrote:The laptop did not come with any, but I tried usb-c cables originaly made for a tablet charging. I tried reading up on it and it seemed like I could use pretty much any cable, can I?
Sorry for jumping in. Its specs
https://support.hp.com/au-en/document/c06692802
>>>> but I tried usb-c cables originaly made for a tablet charging
Do you know its wattage ? You need 65W charger. You did not reply @Huffer question
>>>> I could use pretty much any cable, can I?
Not really, I tested a dozen of USB-C cables on my Samsung tablets, smartphones, Bose headphones, Nikon, Panasonic, Sony photo/video cameras and GoPro 7 Black. Not all of them work on all devices, specially when connect them to my computers including HP machines.
Regards.
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05-04-2021 05:04 AM
@banhien wrote:
@Heden wrote:The laptop did not come with any, but I tried usb-c cables originaly made for a tablet charging. I tried reading up on it and it seemed like I could use pretty much any cable, can I?
Sorry for jumping in. Its specs
https://support.hp.com/au-en/document/c06692802
>>>> but I tried usb-c cables originaly made for a tablet charging
Do you know its wattage ? You need 65W charger. You did not reply @Huffer question
>>>> I could use pretty much any cable, can I?
Not really, I tested a dozen of USB-C cables on my Samsung tablets, smartphones, Bose headphones, Nikon, Panasonic, Sony photo/video cameras and GoPro 7 Black. Not all of them work on all devices, specially when connect them to my computers including HP machines.
Regards.
Oh okay. I think the charger is around 22w, so that might be too low then.
Should it work if I get a charger with 65w then?
Thanks for the replies by the way! This is not my area of expertise and I really appreciate the answers