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hp omen 15-ek0010la
Microsoft Windows 10 (64-bit)

Buenas, tengo un problema principalmente con lo que es mi SSD, es una de 512 GB SSD + 32 GB Intel Optane, solo me toma los 32GB del Optane
y ademas en el administrador de dispositivos en el apartado de Controladores de almacenamiento el Intel(R) NVMe Controller sale con un
signo de exclamación,al meterme a las propiedades me dice que este dispositivo no se pudo iniciar y tampoco se encontro y en la zonna de "Detalles"
le pregunto si tiene algun problema y me dice "verdadero".
Alguien sabe como puedo solucionar el problema de mi ssd y tener la capacidad total, ya que no me deja actualizar mi computador.
Muchas gracias, estare atento a sus comentarios.

5 REPLIES 5
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Captura.PNGcontroler.PNGsda.PNGssd.PNG

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Hi:

 

The only suggestion I can offer, would be to right click on the problem Intel NVMe controller, uninstall the device, check the uninstall driver box, restart the PC and see if Windows automatically corrects the problem.

 

Your screenshot show two NVMe controllers:

 

The standard NVMe controller and the Intel NVMe controller.

 

I belieive that there should only be one or the other listed there, not both.

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sigue igual, no se pudo solucionar

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Hi @MatiasAH05 !

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

 

@Paul_Tikkanen thank you for helping! 🙂

Regards,
MayS. 

I work on behalf of HP
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Hi,

 

He/she opened another post

 

   https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/NVME-controller-and-capacity-o...

 

I don't know he/she read all replies or not.

 

Regards.

BH
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