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‎05-18-2025 10:08 AM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f1000 (508S1AV)
Operating System: Microsoft Windows 11

Hola, después de instalar HP Inc. - SoftwareComponent - 1.78.4195.0, no funciona el atajo de teclado para mover una ventana entre los dos monitores que tengo conectados Windows+Shift+flecha izquierda o derecha.

Tengo Windows 11 24H2 actualizado así como los controladores de Hp

También  verifique la integridad de los archivos de sistema (SFC + DISM) y me da todo correcto, y no he notado ninguna otra incidencia con el teclado.

¿Como lo puedo solucionar?

En caso de tener de instalar los controladores anteriores, ¿como lo hago?. Descargué el archivo del Catálogo de Microsoft (41789489-f091-4cc1-8b24-c0f7a5967d70_844c3d47451b548dcbadd17e2cc9f8996b2325dc.cab) pero no sé como instalarlo

 

Gracias por la ayuda

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2 REPLIES 2

‎05-19-2025 09:36 AM

HP Recommended

Hey @Belingo 

Hope you are doing fine!

Thank you for visiting our English HP Support Community. It would be ideal if the post was in English, so that other HP product users like you can also benefit from the information provided here. To ensure a quick response, it would be advisable to post your question in English.

We understand that English is not your primary language, so we advise you to use an on-line translator of your choice to post in the language of our Community.

Thank you for your understanding.

Regards

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‎05-20-2025 09:21 AM

HP Recommended

Product: HP Spectre x360 16 inch 2 in 1 PC 16-f1000 (508S1AV)

Operating System: Microsoft Windows 11

Hi, after installing HP Inc. - SoftwareComponent - 1.78.4195.0, the keyboard shortcut to move a window between the two monitors I have connected Windows+Shift+left or right arrow does not work. I have Windows 11 24H2 updated as well as the Hp drivers. I also checked the integrity of the system files (SFC + DISM) and I got everything correct, and I have not noticed any other issues with the keyboard. How can I fix it? If I have to install the previous drivers, how do I do it? I downloaded the Microsoft Catalog file (41789489-f091-4cc1-8b24-c0f7a5967d70_844c3d47451b548dcbadd17e2cc9f8996b2325dc.cab) but I don't know how to install it.

Thanks for your help.

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