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HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV)

I just bought a HP Laptop 15-d5000 (4V9Y1AV). In addition, I bought an universal USB-C Multiport-Hub because I would like to have two screens connect to the Laptop. To supply Hub, I baugth a 90W universal USB-C Supply. Unfortunately, the hub does not seem to work. Besides the Ethernet connection I cannot get anything else to work on the hub. 
Do I  need a special power supply for the hub and if so which HP part number is it?
Thanks in advance. 

 

Be regards,
Norbert

 

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