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‎06-11-2020 04:12 PM

HP Recommended
Product: Probook g2
Operating System: Microsoft Windows 10 (64-bit)

Hello to the whole community,

After reinstalling the OS, in the Probook G2, Windows 10-64bit,

I lost the network components. In "Network adpaters" only the Bluetooth Device appears, the network and wireless adapter are not recognized, remaining with "other devices". I have already installed all the available drives on the support page, however it continues with the same problem. Someone can help solve the problem.

 

Thanks!

 

Ethernet Controller
PCI\VEN_8086&DEV_1570&SUBSYS_80FD103C&REV_21
PCI\VEN_8086&DEV_1570&SUBSYS_80FD103C
PCI\VEN_8086&DEV_1570&CC_020000
PCI\VEN_8086&DEV_1570&CC_0200

 

Unknown device (Wireless)
PCI\VEN_8086&DEV_24F3&SUBSYS_10108086&REV_3A
PCI\VEN_8086&DEV_24F3&SUBSYS_10108086
PCI\VEN_8086&DEV_24F3&CC_028000
PCI\VEN_8086&DEV_24F3&CC_0280

 

1 REPLY 1

‎06-11-2020 06:12 PM

HP Recommended

Hi:

 

You need these drivers...

 

Ethernet Controller:  2nd one down on the left is for W10 x64

 

https://downloadcenter.intel.com/download/25016/Intel-Network-Adapter-Driver-for-Windows-10?product=...

 

Wifi:

 

https://downloadcenter.intel.com/download/29520/Windows-10-Wi-Fi-Drivers-for-Intel-Wireless-Adapters...

 

Bluetooth:

 

https://downloadcenter.intel.com/download/29538/Intel-Wireless-Bluetooth-for-Windows-10?product=8606...

 

 

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