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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-09-2019 01:30 AM

HP Recommended

HP Support are a complete waste of time, don't even bother engaging them. They just mess you about until you get sick of them and go away. Unfortunately you have to resolve this on your own, I'm still trying to sort it after weeks!

‎05-09-2019 01:31 AM - edited ‎05-09-2019 01:32 AM

HP Recommended

Installing the latest Realtek audio driver does nothing unfortunately. In Windows 10 at least.

‎05-09-2019 08:38 AM

HP Recommended

@Photoray002 - Did you hear anything back from HP on this?

‎05-09-2019 12:02 PM

HP Recommended

I did not unfortunately.  @Paul_Tikkanen  would you have any ideas on this driver issue?

‎05-09-2019 12:07 PM

HP Recommended

Hi, @Photoray002 

 

Unfortunately, I do not.

‎05-09-2019 12:10 PM

HP Recommended

Sorry @DCARichM  If Paul doesnt know, I dont think anyone else here will have an answer. Im sorry.

HP never got back to me so I assume it went into the wind.

 

 

We are not employees, just volunteers.

‎05-10-2019 12:02 AM

HP Recommended

@Photoray002 @Paul_Tikkanen Thanks for your input guys, I'd say you're right and t has been brushed under the carpet...

‎09-12-2019 11:58 AM

HP Recommended

I also am having this problem with same error in device manager.  I have run all available updates from HP and Microsoft.  Still have the issue.

‎10-18-2019 12:51 PM

HP Recommended

i have the same problem and I installed Realtek High-Definition Audio Dirver ( Windows 10 v1903). The problem was resolved 

‎12-20-2019 01:16 PM

HP Recommended

I had the same problem. Solved today by installing driver :  AUD_Win10_64_6.0.8716.1.zip 

Tried to paste website, but wouldn't work. All The Best and Good Luck....

 

 

 

 

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