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‎05-04-2021 02:09 AM

HP Recommended
Product: Probook 470 G4
Operating System: Microsoft Windows 10 (64-bit)

Hello.

I want to upgrade my laptop HP Probook 470 G4. But he (BIOS) doesn't see  the new disc SSD M.2. What could be the cause of this problem? The disk is checked.

https://www.amazon.com/Samsung-250GB-Internal-Solid-State/dp/B07MHXYL6T/ref=sr_1_3?dchild=1&keywords...

3 REPLIES 3

‎05-04-2021 02:22 AM

HP Recommended

Hi,

Your notebook only supports M2 SATA3 SSD such as the Samsung 860 Evo

It does not support M2 PCIe NVMe SSD

 

service manual

http://h10032.www1.hp.com/ctg/Manual/c05269101.pdf

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

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‎05-09-2021 03:53 AM - edited ‎05-09-2021 04:20 AM

HP Recommended

Hello.
thanks for your reply

I have installed 860 EVO.

https://www.amazon.com/Samsung-250GB-SATA-Internal-MZ-N6E250BW/dp/B07864V6CK

but no effect.Bios updated.

Perhaps the settings in the BIOS?

I attach a photo.

Bios.gifbios2.gifBoot.gif

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‎06-02-2021 09:48 AM

HP Recommended

Hello.
thanks for your reply

I have installed 860 EVO.

https://www.amazon.com/Samsung-250GB-SATA-Internal-MZ-N6E250BW/dp/B07864V6CK

but no effect.Bios updated.

Was this reply helpful? Yes No
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