• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-14-2020 07:32 AM - edited ‎08-27-2020 12:13 AM

HP Recommended
Product: Probook G6 455
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

I have Probook G6 455 with latest BIOS v1.11.00. When I change in BIOS battery strategy to Prevent battery life - charge only up 10 80%, the power LED is always orange, when notebook is on or off.

Currently battery has 96% and still charging LED is orange, even when notebook is powered off.

 

please fix in the next BIOS update.

 

battery.png

 

powered off computer (start - shutdown computer), led is still on with 98% of battery, in bios is set prolong battery, charge up to 80%

IMG_5318.JPG

 

thanks

2 REPLIES 2

‎08-19-2020 07:18 PM

HP Recommended

Of course, important question is: Is it only LED issue, or is the battery actually constantly charged in the "prolong battery life" mode?

 

thx

Tags (1)
Was this reply helpful? Yes No

‎09-03-2020 12:10 AM

HP Recommended

This battery charging issue is still present in latest BIOS v1.12.00

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.