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HP Gaming Pavilion - 15-cx0216tx

(UPDATE)

Battery is on delivery, but I really curious about the other, like the message from the poweradaptor, even though I used the original one, and when I use it while gaming the GPU went fine but the CPU as it says still stucked at 0.80ghz, any chance that my cpu was damaged during gaming or something like that or it just really bad battery?

 

Currently running on half baked performance or limited here's the stories:

1. My processor won't boost and stucked at 0.80 ghz in middle to heavy (gaming, opening a chrome) even though i plugged in

2. After doing some tweaking hp pc hardware diagnostic and doing all scans and event bios update, still stucked at 0.80 ghz.

3. Once I was turning on the bios said non genuine battery, but then gone after the next power on/booting. 

4. This issue was barely 5 days and counting, before those 5 days my laptop were running fine.

5. Try to use unplugged but hey this is a gaming laptop, I can't use 100 of it's power. But it went past 0.80 ghz when I was using it for normal computations 

6. Please help me out here's some info:
AC adapter check.jpgBattery check.jpg

 

7 REPLIES 7
HP Recommended

Did you recently replace the battery with one that did not have the HP logo and part number on it?

 

Did you recently update the BIOS?



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HP Recommended

As I mentioned before, it was occurring in few days off and I never changed the original battery since it was purchased, the message form the bios I can't take a photo it, because it only happens this day and after 4/5 turning on my laptop it wasn't showing anymore

HP Recommended

" I never changed the original battery since it was purchased"  You did not mention that before.

 

You need a new battery. At five or six years of use it is worn out.

 

Replacement  battery. From Maintenance & Service guide for your laptop. (Chapter 3, page 16, item10)

Battery (includes Mylar and sponge)

4 cell 917724-856

3 cell L08855-856

 

What does "after 4/5 turning on my laptop" mean?



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HP Recommended

Sorry bro I'm not mentioning that before cuz I am confused and worrying about my laptop, the 4/5 meaning it's been around 4 to 5 shut down and power up in a day, like 5 times I was turning it on and off. And more on details, when it's plugged in my processor won't event use past 25w power as per package reading in HWInfo any chance it my board or the cpu was fried or something?

HP Recommended

See my previous reply.

You posted while I was researching and typing the reply

 

The specifications show that you need the 3-cell 52.5 wh version.

https://support.hp.com/us-en/document/c06226127

 

 

CPU is not fried. A CPU is an either work or it does not type of device.

 

Online vendor sources

https://www.google.com/search?q=HP+genuine+L08855-856+%2B+indonesia&oq=HP+genuine+L08855-856+%2B+ind...



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HP Recommended

Thanks for the insight!, I'll try to change the battery first, wish me luck finding the correct one, after done the process I'll keep this post whether it is solved or not

HP Recommended

You're welcome.

 

Check out the vendor links I posted. I was typing when you posted again. 

You can click on any of my replies to say thanks it was helpful.



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