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‎09-04-2019 08:14 AM

HP Recommended
Product: Spectre x360 15t
Operating System: Microsoft Windows 10 (64-bit)

I'm currently living in India where HP does not provide support for the Spectre x360 15t. The motherboard is dead, and I can't go to the US right now, so it possible to just get the processor i7-8550U from the US? How long does it take? Will I be able to replace the motherboard here in India if I do get the part and is it safe?

1 REPLY 1

‎09-06-2019 11:13 AM

HP Recommended

Hi @Drish

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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