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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Provided Bios update does not work

Create an account on the HP Community to personalize your profile and ask a question
01-17-2021 09:10 AM
We have done the basic troubleshooting as per the document and the notebook needs to checked taking remote access so that get to know it's a hardware or software issue.
I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.
01-17-2021 09:18 AM
My notebook is already at version F.42. Was installed last summer. The BIOS info in Windows System Information reads:
American Megatrends Inc. F.42, 6/22/2020
The install sequence was:
The Update button is disabled.
01-18-2021 08:33 AM
Please I request You to Wait for the solution. I need to check with the Back end Team.
I Will Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
01-18-2021 09:47 AM
I belive this is likely a Coding issue with the update. If the laptop were mine and I felt I truly needed the BIOS update because of some specific function it is said to remedy, I would do it either from UEFI or with a usb stick. There is no serious chance of bricking the laptop although that is easy for me to say about your laptop.
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