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Hello..my HP laptop (14s-cr2000tu has an HT03XL battery, which has degraded quite a lot, and I want to replace it with a Lapcare battery. Is it safe for the motherboard if I will go with that because HP World has told me they have no original battery for this model, and they have one first-copy battery for this. Which one will be safe for my laptop Lapcare or HP first copy battery. Please guide me and suggest me the battery.

4 REPLIES 4
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Hi @chandan43,

 

Welcome to the HP Support Community

 

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

I hope this helps! Keep me posted.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

The parts reference source is the HP PartSurfer.

https://partsurfer.hp.com/?searchtext=8LY18PA

 

Purchase a battery that has the HP part number and has the HP logo on the battery. That is absolutely critical.


Do not purchase generic batteries that have only the HT03XL part number. Those generic batteries are known to not always work as expected since they may not communicate with the laptop's battery management system chip on the SMB bus.

 

HP Part number                                                   Description

L11119-855
Assembly-battery 3C 41W 3.6A LI HT030


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Can you send me the link to purchase the battery for my laptop product: 8LY18PA

HP Recommended

If you are an adult and have some knowledge of how to use your laptop...

 

Use Google or your favorite search engine to do that yourself.



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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