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12-20-2021 06:59 PM
Upgraded this laptop to w10 and Qualcomm Alteros bluetooth is a non starter
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Accepted Solutions
12-21-2021 08:24 AM - edited 12-21-2021 08:25 AM
Hi:
See if this BT driver works for you...
10.0.1.0
https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72163.exe
OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64
LANGUAGE(S): Global
DEVICES SUPPORTED:
Atheros AR3011 Bluetooth 3.0 + HS Adapter
Qualcomm Atheros AR3012 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros AR9462 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 Adapter
- Provides support for Windows 10.
12-21-2021 08:24 AM - edited 12-21-2021 08:25 AM
Hi:
See if this BT driver works for you...
10.0.1.0
https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72163.exe
OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64
LANGUAGE(S): Global
DEVICES SUPPORTED:
Atheros AR3011 Bluetooth 3.0 + HS Adapter
Qualcomm Atheros AR3012 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros AR9462 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 Adapter
- Provides support for Windows 10.
12-22-2021 11:39 AM
Hi:
According to the driver info, the driver is good for both the Atheros 3.0 and 4.0 BT adapters.
If your notebook is reporting the Atheros 3.0 BT, then that is the Bluetooth version it has.
It is one or the other. I cannot be both, or change from one to the other.