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HP Recommended
Example: Pavilion G6 CV6QHUU
Microsoft Windows 10 (64-bit)

Upgraded this laptop to w10 and Qualcomm Alteros bluetooth is a non starter

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if this BT driver works for you...

 

10.0.1.0

 

https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72163.exe

 

OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64

LANGUAGE(S): Global

DEVICES SUPPORTED:
Atheros AR3011 Bluetooth 3.0 + HS Adapter
Qualcomm Atheros AR3012 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros AR9462 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 Adapter

- Provides support for Windows 10.

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

See if this BT driver works for you...

 

10.0.1.0

 

https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72163.exe

 

OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64

LANGUAGE(S): Global

DEVICES SUPPORTED:
Atheros AR3011 Bluetooth 3.0 + HS Adapter
Qualcomm Atheros AR3012 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros AR9462 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 Adapter

- Provides support for Windows 10.

 

HP Recommended

Thanks Paul,

Played with it download for an hour or so and it works like a charm.

HP Recommended

You're very welcome.

HP Recommended

Hi Paul I've seem to have lost it again should that download be put in a certain folder ? Seems when I power down and back up again  Qualcomm 3.0 loads again.

HP Recommended

Hi:

 

According to the driver info, the driver is good for both the Atheros 3.0 and 4.0 BT adapters.

 

If your notebook is reporting the Atheros 3.0 BT, then that is the Bluetooth version it has.

 

It is one or the other.  I cannot be both, or change from one to the other.

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