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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Question Regarding m.2 upgrade

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05-12-2023 09:23 PM
Hello , i am wondering if my Laptop HP notebook 17-by2000na supports m.2 pcie gen 3 or 4 as I am looking to upgrade both my storage from HDD and my ram , also what is the maximum ram size and MHz my laptop supports
Any help will be greatly appreciated
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Accepted Solutions
05-13-2023 07:44 AM
Hi:
Your notebook's M.2 slot is PCIe Gen 3 since it has an Intel i5-10210U processor.
You can look up the PCIe connectivity specs by going to the Intel website.
Look under the Expansion Options section.
Intel Core i510210U Processor 6M Cache up to 4.20 GHz Product Specifications
HP only has the service manual for the older model 17-by1xxx model series on the support page.
HP 17 Laptop PC Maintenance and Service Guide
According to the manual, the notebook has two memory slots and can support 2 x 8 GB of memory.
Your notebook uses DDR4-2666 MHz memory.
If you want to install more than 16 GB of memory in your notebook, you can do this to see how much memory your notebook can support:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.
05-13-2023 07:44 AM
Hi:
Your notebook's M.2 slot is PCIe Gen 3 since it has an Intel i5-10210U processor.
You can look up the PCIe connectivity specs by going to the Intel website.
Look under the Expansion Options section.
Intel Core i510210U Processor 6M Cache up to 4.20 GHz Product Specifications
HP only has the service manual for the older model 17-by1xxx model series on the support page.
HP 17 Laptop PC Maintenance and Service Guide
According to the manual, the notebook has two memory slots and can support 2 x 8 GB of memory.
Your notebook uses DDR4-2666 MHz memory.
If you want to install more than 16 GB of memory in your notebook, you can do this to see how much memory your notebook can support:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.