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‎05-22-2025 10:46 AM

HP Recommended

RAM Compatibility Inquiry for HP 304Bh Motherboard

 

Dear HP Support Team,

 

I need help confirming the RAM specifications for my HP 304Bh motherboard (from HP Compaq Pro 6300/8300 series). 

 

I purchased an 8GB DDR3 1600MHz (1.5V, non-ECC, unbuffered) RAM stick, but my system doesn't recognize it. My current 4GB DDR3 1333MHz RAM works fine.

 

Could you please confirm:

1. Does HP 304Bh officially support 8GB DDR3 modules, or is it limited to 4GB per slot?

2. If 8GB modules are supported, are there specific brands/models that are certified compatible?

3. Would a BIOS update help with compatibility?

4. Is DDR3L (1.35V) RAM compatible with this motherboard?

 

System details:

- Motherboard: HP 304Bh

- Current RAM: 4GB DDR3 1333MHz (working)

- New RAM: 8GB DDR3 1600MHz (not detected)

 

I've already tried reseating the RAM, clearing CMOS, and testing individual slots.

 

Please provide official specifications or guidance. Thank you for your assistance.

Reply
1 REPLY 1

‎05-22-2025 11:08 AM

HP Recommended

Hi @Vineetkalra 

 

see page 8-6 of manual, Technical Reference Guide , indicates that this motherboard is used by the model HP Compaq 8100. In page 3-5 indicates support por slot max 4 GB. 

 

1.jpg

 

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