• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Gaming Pavilion - 15-cx0032nc
Microsoft Windows 10 (64-bit)

Hi, I have my notebook HP Gaming Pavilion - 15-cx0032nc with 2x4GB DDR4 RAM 2667Mhz.

I upgraded ram to 2x8GB DDR4 2667Mhz...but the problem is that system set  minimum/downgrade frequency (it is 1333Mhz actually),and I cant change it to 2667Mhz anywhere. I tried BIOS but I could not find frequency setting. Any advice? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@P1ngMaster,

 

Welcome to our HP User Forum!

 

As a matter of fact, the RAM speed of 1333 MHz you referenced is actually 2 x 1333 = 2666 MHz.  Remember that DDR stands for "Double Data Rate", therefore you need to double the RAM speed you see.

 

Think of it like 2 cars going 100 kph vs. 1 car at 100 kph.  Still running at 100kph, not 100kph, but carrying 8 people instead of 4.  The 2666 MHz is the so-called effective speed of your RAM.

 

Hope this was helpful.

 

Kind Regards,

 

NopnSequitur777


View solution in original post

1 REPLY 1
HP Recommended

@P1ngMaster,

 

Welcome to our HP User Forum!

 

As a matter of fact, the RAM speed of 1333 MHz you referenced is actually 2 x 1333 = 2666 MHz.  Remember that DDR stands for "Double Data Rate", therefore you need to double the RAM speed you see.

 

Think of it like 2 cars going 100 kph vs. 1 car at 100 kph.  Still running at 100kph, not 100kph, but carrying 8 people instead of 4.  The 2666 MHz is the so-called effective speed of your RAM.

 

Hope this was helpful.

 

Kind Regards,

 

NopnSequitur777


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.