• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎01-14-2019 03:24 AM

HP Recommended
Product: HP PROBOOK 470 G4
Operating System: Microsoft Windows 10 (64-bit)

Hello.

 

Can you please confirm that max ram memory is only 16gb?  According to crucial it is 32 gb

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/probook-470-g4

 

I need an update by hard.. so would like to know what to buy...

 

Many thanks in advance

BR

Rich

1 person had the same question
2 REPLIES 2

‎01-14-2019 03:31 AM

HP Recommended

@Rich89

 

I know the manual (page 1) says 16GB is the max but few users reported they can install 32GB as G5 with newer BIOS. I believe them and Crucial also guarantees this.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎01-14-2019 03:33 AM

HP Recommended

Thank Banhien... So i guess i will try my luck 🙂

 

BR

Rich

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.