cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
3 2 0 1
Message 1 of 5
149
Flag Post

RAM Install

HP Recommended

I am trying to install more RAM in the extra slot, but there are no release tabs to allow the slot to open the 45 degrees needed to 

4 REPLIES 4
Highlighted
Level 17
Level 17
43,129 42,918 6,871 12,040
Message 2 of 5
Flag Post
HP Recommended

Here is the Service Manual:

 

Manual 

 

Budget versions of your laptop model with Pentium or Celeron processors have a single slot. The motherboard will have what kid of appears like a second slot but it is not active. There will be no memory module retainer and no way to actually attach a second module. What processor does your laptop have?


Reply
0 Kudos
Highlighted
Author
New member
3 2 0 1
Message 3 of 5
Flag Post
HP Recommended

Ah that makes sense, my boss gave me this laptop. It has the Intel I3 processor.

Thanks for your insight and help.

Kenny

Reply
0 Kudos
Highlighted
Level 17
Level 17
43,129 42,918 6,871 12,040
Message 4 of 5
Flag Post
HP Recommended

If it is an i3 it has 2 slots. Maybe take a picture and we can explain how to get the second module in there. 


Reply
0 Kudos
Highlighted
Author
New member
3 2 0 1
Message 5 of 5
Flag Post
HP Recommended

Here are some pics and info about machine. 

 

notice no silver clips on the right side slot & arms will not raise

IMG_20201009_102152.jpg

 

 

IMG_20201009_100652.jpg

IMG_20201009_100642.jpg

IMG_20201009_100904.jpg

System Model HP 250 G7 Notebook PC

Processor Intel(R) Core(TM) i3-8130U CPU @ 2.20GHz, 2201 Mhz, 2 Core(s), 4 Logical Processor(s)

BaseBoard Manufacturer HP
BaseBoard Product 84A6
BaseBoard Version 80.43
Installed Physical Memory (RAM) 4.00 GB

OS Name Microsoft Windows 10 Pro
Version 10.0.18363 Build 18363

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation