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HP Pavilion Gaming - 15-ec0013dx

hello

my ram should be 2666 mhz but it stucks at 2400 an i bought a new crucial 2666mhz 8gb ram and added it and its also stucks at 2400mhz

howw can i run the full speed of rams?

1 REPLY 1
HP Recommended

Hi:

 

The maximum speed your notebook's AMD Ryzen™ 5 3550H processor can run the memory at is 2400 MHz.

 

Ryzen™ 5 3550H Mobile Processor | FreeSync Technology | AMD

 

There is nothing wrong with the DDR4-2666 MHz memory. 

 

It is automatically adjusting to the max speed your notebook's processor can run the memory at.

 

There is no way to make the memory run any faster.

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