-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
02-25-2023 07:13 AM - edited 02-25-2023 07:20 AM
Hello, I want to upgrade the ram of my computer, 1 slot is empty at the moment, but I do not know the maximum ram capacity of the computer. my computer is model 15-dw2009. Mainboard name is HP 85F4.
02-25-2023 08:37 AM
Hi:
HP only has the service manual for the older 15-dw0000 model series.
According to chapter 1 of the service manual, your notebook has two memory slots and can support up to 2 x 8 GB of DDR4-2666 MHz memory.
Maintenance and Service Guide HP 15 Laptop PC
If you want to have more than 16 GB of memory, you can do this to see how much memory your notebook can support:
1. In the search box, search for cmd and click Run as administrator.
This will open the command prompt.
2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.
There, it will show the maximum RAM capacity your PC's motherboard can support.
The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.