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HP Recommended
HP All-in-one 24-g006nf
Microsoft Windows 10 (64-bit)

Good morning,

 

I would like to upgrade the RAM of my PC.

 

The manual indicates that I have to use SODIMM DDR3 - 1600, but the BIOS of the PC indicates : 4096 MB DDR4 / 2133 MHz / Single Channel for the used slot (there are 2 slots : canal A and canal B)

Who's right ?

thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Dwarformatician 

 

Its specs

 

          https://support.hp.com/au-en/document/c05243023

 

It has (now)

 

  • Amount: 4 GB
  • Speed: PC4-17000 MB/s
  • Type: DDR4-2133

and supports up to 16 GB (unbuffered) on 64-bit systems. You can upgrade to 16GB (2 x 8GB) using the following compatible RAM (will run at 2133MHz)

            https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct9253938

   

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@Dwarformatician 

 

Its specs

 

          https://support.hp.com/au-en/document/c05243023

 

It has (now)

 

  • Amount: 4 GB
  • Speed: PC4-17000 MB/s
  • Type: DDR4-2133

and supports up to 16 GB (unbuffered) on 64-bit systems. You can upgrade to 16GB (2 x 8GB) using the following compatible RAM (will run at 2133MHz)

            https://www.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct9253938

   

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Well,

 

Thank you very very much @Banhien ! 🙂

 

But why is it so hard to find this kind of informations on www.hp.com support ? 😠

 

Best regards,

 

DF

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