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‎12-22-2019 12:34 PM

HP Recommended
Product: 1WY59EA#UUW
Operating System: Microsoft Windows 10 (64-bit)

I'm a little confused as to the maximum RAM available for my model. The third-party seller's website gives it as 8GB. The HP manual seems to suggest it's 16.

 

With product number 1WY59EA#UUW I believe I have the 7th Gen UMA. In the manual (page 2, product description) that should mean it supports up to 16gb. Weirdly, the possible configurations listed do not include 16 and only go up to 8.

 

I feel I've probably been dumb somewhere along the line and am missing something obvious and important. Thanks in advance for any help you can give.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-22-2019 01:15 PM

HP Recommended

@custardcream 

 

The series has many options for CPU/Processor and

 

1. Machines which have Core processor support 16GB of RAM max.

2. Machines which has Pentium/Celeron processor only support 8GB of RAM max

 

Your machine has an Intel core processor therefore it supports 16GB of RAM

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎12-22-2019 01:15 PM

HP Recommended

@custardcream 

 

The series has many options for CPU/Processor and

 

1. Machines which have Core processor support 16GB of RAM max.

2. Machines which has Pentium/Celeron processor only support 8GB of RAM max

 

Your machine has an Intel core processor therefore it supports 16GB of RAM

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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