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‎11-10-2024 05:28 AM

HP Recommended
Product: HP ENVY 13-ay0000 x360 Convertible Laptop PC (8JN83AV)
Operating System: Microsoft Windows 11

HI, my laptop has "only" 8GB, two slots x4GB, can it be upgraded? The Laptop is great, works great but the lack of memory is making heavy browsing difficult.

THX

Category:
1 REPLY 1

‎11-10-2024 06:32 AM

HP Recommended

@Glorioso,

 

Your service manual (on page 1) indicates the 8 GB RAM is onboard memory. It's soldered on the system board and cannot be upgraded.

Maintenance and Service Guide HP ENVY x360 13 Convertible PCIMPORTANT! This document is intended for...

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