Hi, I have a hp laptop with AMD Ryzen 3.It has 4gigs 2400mhz Ram(in task manager speed). I bought a new ram 2400ghz and I plug it into the laptop. it works for one hour. After the windows were restarted. I saw windows blue screen problem. the laptop restarts and restarts again. I remove the new ram and turn on the laptop it works. How can I find the same Ram for my laptop please help? I need some help with this issue
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".