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‎07-15-2025 06:39 AM

HP Recommended
Operating System: Microsoft Windows 11

I need to upgrade my RAM from 16GB to 32GB how am I able to do that?

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1 REPLY 1

‎07-15-2025 07:03 AM

HP Recommended

See chapter 5 of the service manual for the memory removal and replacement procedure:

 

Maintenance and Service Guide

 

Chapter 1 of the manual indicates the maximum memory is 2 x 8 GB, so before you go and buy 2 x 16 GB of memory, I recommend that you run this command first:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

Your notebook uses DDR4-3200 CL22 memory chips.

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