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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: RAM Upgrade

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10-23-2019 11:25 PM
my best regards
I want to ask, if this type of laptop RAM can still be upgraded?
I also want to ask about RAM upgrade, if the initial speed is 1866MHz and I want to upgrade but it does not match the initial speed but 2133MHz. are there any harmful effects?
Please help
one of my respect
syaiful abdul aziz1866MHz
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Accepted Solutions
10-29-2019 04:17 PM
@AzizSyaiful Peace be unto you! Welcome to HP Community!
Here's what you need to know, your device has support for upgrading to maximum 8GB ram and I've listed below a picture with all the details including speed to help you:
Also, here's the universal part number to order replacement/upgradeable parts, you may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
10-23-2019 11:45 PM
The specs of your machine is
https://support.hp.com/au-en/document/c05908668
It uses AMD Dual-Core E2-9000e (1.5 GHz base frequency, up to 2 GHz burst frequency, 1 MB cache) CPU/Processor therefore it only has one slot of RAM and support 8GB max.
You can replace 4GB of RAM with 8GB using the following compatible RAM
https://www.crucial.com/usa/en/hp-14-bw099tu/CT12344121
Note: RAM will run at lower speed, not 2400MHz because your machine uses AMD Dual-Core E2-9000e . This is OK.
Regards.
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10-29-2019 04:17 PM
@AzizSyaiful Peace be unto you! Welcome to HP Community!
Here's what you need to know, your device has support for upgrading to maximum 8GB ram and I've listed below a picture with all the details including speed to help you:
Also, here's the universal part number to order replacement/upgradeable parts, you may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.
Riddle_Decipher
I am an HP Employee
11-02-2019 06:48 PM
to @Riddle_Decipher
as we saw together in the table informs the downgrade. Are there any harmful effects if the speed is downgraded? can i use 2133MHz? with the reason that not too waste money
How is your solution?
thank you
11-04-2019 10:24 AM
@AzizSyaiful I'm glad to help, that said, the 2400 or 1866hz is what's tested, although you are free to test your preferred frequency before purchasing it, I suggest check with a local tech,
Keep us posted,
And Good luck.
Riddle_Decipher
I am an HP Employee
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