RAM Upgrade

[glide1]

Does anybody know how many slots this PC has? And the maximum RAM that can be fitted? It is an AMD machine and currently has 4GB RAM - if the answer is 16 GB max and there are two slots, is it OK to buy 8GB to work with the original 4GB, making 12GB in total?

Also, is there a dissasembly instruction or video I can look at?

[Paul_Tikkanen · Accepted solution]

Hi:

Notebooks with the A6 processors have one memory slot, so you would have to remove the 4 GB chip and replace it with an 8 GB chip.

Below is the link to the service manual, where you can find the memory removal and replacement procedure.

Chapter 1 has the memory upgrade info.

Maintenance and Service Guide HP 17 Laptop PC

This would be a compatible 8 GB memory chip for your notebook.

Crucial CT8G4SFS824A 8 GB (DDR4, 2400 MT/s, PC4-19200, Single Rank x8, SODIMM, 260-Pin) Memory: Amaz...

[glide1]

Thank you for the info Paul

[glide1]

I am a bit confused now. On page 12 of the manual it says that the Ryzen, A9/A6 processors all have two memory slots. Am i reading this incorrectly? However it also says that the A6 only has one slot further down!

[Paul_Tikkanen]

You're very welcome.

My understanding is there is only one memory slot.

One memory module slot (E2/A6 processors)

DDR4-2400 dual channel support
Supports up to 8 GB of system RAM

The manual is wrong someplace, so you have nothing to lose by buying the 8 GB chip, and if there is an empty slot, you can add it to the 4 GB chip and have 12 GB.

You may also want to look into replacing the slowpoke 5,400 RPM mechanical hard drive with a better performing 2.5" solid state drive (SSD).

Your notebook may even have a M.2 slot where you can add a M.2 SATA SSD and use that for the boot drive.

[glide1]

Thank you very much. as you say, nothing to lose buying 8GB.

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.

Please post back and let us know how your notebook's memory upgrade project went as well as how many memory slots your notebook actually has.

[glide1]

Interim info - you were correct Paul - 1x RAM slot. So max 8GB I guess.

[glide1]

Completed the RAM upgrade this morning Paul and all good. Very fiddly to disassemble the case; probably deliberately made with poor serviceability to deter this sort of thing!