-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
05-09-2017 06:55 AM
Hi
Does anyone know the maximum RAM that I can fit to my laptop. I currently have 1x8Gb. HP search tools don't seem to include this laptop.
Regards
Chris
Solved! Go to Solution.
Accepted Solutions
05-09-2017 07:06 AM
Hello @CLukem1
Your PC will support upto 16GB of RAM.
Two non-customer-accessible/nonupgradable memory module slots
DDR4-1866 dual channel support
(DDR4-2400 bridge to DDR4-2133, and
DDR4-2133 downgrade to DDR4-1866)
Supports up to 16 GB of system RAM in the following conƭgurations
● 16384-MB total system memory (8192×2)[
● 12288-MB total system memory(8192×1) + (4096×1)
● 8192-MB total system memory(8192×1) or (4096×2)
● 6144-MB total system memory4096×1) + (2048×1)
Guide : http://h10032.www1.hp.com/ctg/Manual/c05227786
SEE Page 2 and 3
For Component replacement procedures see -Page-46.
Hope this helps, for any further queries reply to the post and feel free to join us again !!
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
05-09-2017 07:06 AM
Hello @CLukem1
Your PC will support upto 16GB of RAM.
Two non-customer-accessible/nonupgradable memory module slots
DDR4-1866 dual channel support
(DDR4-2400 bridge to DDR4-2133, and
DDR4-2133 downgrade to DDR4-1866)
Supports up to 16 GB of system RAM in the following conƭgurations
● 16384-MB total system memory (8192×2)[
● 12288-MB total system memory(8192×1) + (4096×1)
● 8192-MB total system memory(8192×1) or (4096×2)
● 6144-MB total system memory4096×1) + (2048×1)
Guide : http://h10032.www1.hp.com/ctg/Manual/c05227786
SEE Page 2 and 3
For Component replacement procedures see -Page-46.
Hope this helps, for any further queries reply to the post and feel free to join us again !!
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
05-09-2017 07:16 AM
As per the Product number . ( Z9A65EA) This is what i found ..
Please check this link :
http://www8.hp.com/uk/en/products/laptops/product-detail.html?oid=14840176#!tab=specs
HP Notebook - 15-ba043na
(Z9A65EA)
AMD Quad-Core A12-9700P APU (2.5 GHz, up to 3.4 GHz, 2 MB cache)
Hope this helps, for any further queries reply to the post and feel free to join us again !!
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee