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HP Recommended

RAM Upgrade

HP 17-ca0003na Laptop
Microsoft Windows 10 (64-bit)

Hi

i would like to upgrade my HP 17-ca0003na to the max.

 crucial diagnostic scan support, suggested 2 x 8 RAM. 
I purchased the two RAMS but when i opened the laptop, I discovered what appears to be only one slot! No room for two. Can someone advise the max RAM upgrade? Is the crucial scan wrong?

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Message 2 of 2
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Flag Post
HP Recommended

RAM Upgrade

Hi:

 

The Crucial scan report is incorrect.

 

Below is the link to the service manual for your notebook.

 

http://h10032.www1.hp.com/ctg/Manual/c05985614

 

The memory upgrade info can be found in chapter 1.

 

One slot for notebooks with the E2/A6 processors.  Max is 1 x 8 GB.

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