-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

Create an account on the HP Community to personalize your profile and ask a question
09-15-2020 06:39 AM
Hello,
I would like to upgrade my HP Pavilion 14-bf102tx which I have been using for 2 years already. It's been slowing down and I would like to upgrade the RAM from the 4 Gb 2400mHz that is already installed. I have questions with regards to buying what kind should I buy:
1. As researched from the net, it says that I can have 16 Gb max of Ram installed, which I am also planning to do. Would it be better for me to buy 2 pcs of 8 Gb or just 1 pc of 16 Gb would do?
2. What clock speed should I buy which would work well with my motherboard? I am confused with this as I read it in the internet.
Hoping you could help me with this.
Thank You.
09-15-2020 07:11 AM - edited 09-15-2020 07:13 AM
Hi:
Below is the link to the Crucial memory report for your model notebook.
https://www.crucial.com/compatible-upgrade-for/hp---compaq/pavilion-14-bf102tx
It has two memory slots and each slot can take a max of an 8 GB memory module.
Your notebook's processor can't run the memory any faster than 2400 MHz, so you would be fine with that speed.
You can also check what speed the current memory chip your notebook has and buy one of the same speed.
HP may have installed a DDR4-2666 MHz chip in there. Those would automatically bridge to 2400 MHz.
While many notebooks with two memory slots and an Intel 8th gen core processor can support a 16 GB memory chip in each slot, both the above report and the service manual indicate the max is 8 GB per slot.
So, if you want to experiment with a 16 GB chip, it would be a bit risky to do so.
Below is the link to the service manual.