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‎03-28-2023 04:38 PM

HP Recommended
Product: HP Stream - 14-cb171wm
Operating System: Microsoft Windows 11

I am currently using a hp stream 14 cb1xxx with the intel celeron n4020 and intel uhd 600 with 4gb ram. I would like to upgrade my ram from 4gb to 8gb ram i understand that it only has 1 slot, can i remove the 4gb ram module  and replace it will a sodimm 8gb ram module

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2 REPLIES 2

‎03-28-2023 05:47 PM

HP Recommended

@KaiThompson 

 

Sorry NO, existing 4GB of RAM is non-removable

 

Regards.

BH
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‎03-28-2023 06:29 PM - edited ‎03-28-2023 06:30 PM

HP Recommended

Hi, @KaiThompson 

 

If you want to upgrade the memory, I recommend that you perform some exploratory surgery first.

 

HP has a service manual for a totally different model series on your notebook's support page, that uses DDR3L memory.

 

HP Stream - 14-cb171wm Manuals | HP® Customer Support

 

Yours uses DDR4 memory.

 

I tend to disagree that the memory can't be upgraded because the specs indicate it comes with a single 4 GB memory chip and it does not mention that the memory is 'onboard' like HP normally does when the memory is soldered to the motherboard.

 

HP Stream - 14-cb171wm Product Specifications | HP® Customer Support

 

Furthermore, the parts list indicates your notebook comes with a removable 4 GB memory chip.

 

L10598-855
SODIMM 4GB 2666MHz 1.2v DDRM

 

HP PartSurfer

 

The Intel processor specs for your notebook's processor indicate that 8 GB of memory is supported.

 

Intel Celeron Processor N4020 4M Cache up to 2.80 GHz Product Specifications

 

This should be a compatible 8 GB memory chip for your notebook.  It will run at 2400 MHz.

 

Crucial 8GB DDR4-2666 SODIMM | CT8G4SFRA266 | Crucial.com

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