-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- RAM & Stylus Pen questions for HP ENVY 17m-ch0000 (23T02AV) ...

Create an account on the HP Community to personalize your profile and ask a question
07-16-2021 04:20 PM
I have a HP ENVY 17m-ch0000 (23T02AV) 17.3 touchscreen laptop. I have 2 questions.
1) What is the maximum RAM I can put in this laptop? It current has 12GB that it came with.
2) What stylus pen is compatable with this laptop? It seems that the bamboo Ink plus pen is not compatible.
Thanks in advance.
07-16-2021 06:30 PM
It is an HP ENVY Laptop 17-ch0011nr, its specs
https://support.hp.com/au-en/document/c07548790
The space says it has 16 GB DDR4-3200 MHz RAM (2 x 8 GB). I don't know why you can only see 12GB. You can upgrade to 32GB or even 64GB using the following RAM
https://www.crucial.com/compatible-upgrade-for/hp---compaq/envy-17-ch0000
I can't find a compatible stylus for your machine.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
07-17-2021 10:25 AM
Hi There -
Its actually a HP ENVY Laptop 17-ch0013dx
I brought it recently from Best Buy and the specs are
512 GB Intel SSD + 32GB Intel Optane memory
12 GB SODIMM DDR4 SDRAM (There is a 4GB and 8GB in the memory slots)
Windows 10 (Home).
Its the 12GB SDRAM I was looking to upgrade to its max limit I just don't know what the maximum I can go to is.
I know about Cruicial which was where I was planning on buying the memory from. Like I said I just need to maxmim GB I can install.
As for the stylus pen. You'd think they would be universal or something like that. Oh well.
Regards
PD