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‎08-21-2021 04:54 AM - last edited on ‎08-21-2021 02:09 PM by

HP Recommended
Product: HP ENVY x360 - 15-dr1018tx
Operating System: Microsoft Windows 10 (64-bit)

Hi!

I am using a HP ENVY x360 - 15-dr1018tx Laptop.
Product number : 8QY77PA#ABG[content removed]

I want to upgrade RAM and SSD Drive. Can I add additional RAM and additional SSD drive with existing?  Is there any free Memory Module that I can add another 16GB RAM? At present 16GB 266Mhz DDR4 RAM came when I purchased this.

Does this model has any free slot for adding a new SSD drive without removing the existing one cause I don't want to lose the existing Windows 10 OS. AT present 512 GB PCIe® NVMe™ M.2 SSD Drive was installed when I purchased from Vendor.

 

Thanks.

Category:
6 REPLIES 6

‎08-23-2021 09:12 AM

HP Recommended

From the HP Support Assistant application installed on my Laptop, I found another free Memory Bank and I can add another 16GB which is 32GB total capacity.

 

But I am not getting any solution to add another SSD NVMe drive with keeping the existing 512GB Intel Optane SSD.

Does anyone have any idea?

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‎08-24-2021 09:27 PM

HP Recommended

Hi@AhsanulHaque,

 

Welcome to HP Community!

 

I have gone through your post and would like to help

 

As per the Service Guide, the Notebook supports up to 16GB of RAM is maximum 

 

Please find more details Maintenance and Service Guide HP ENVY x360 Convertible link

 

Hope that answers your question and you have a great day!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day

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‎08-25-2021 10:39 PM

HP Recommended

I am sharing a screenshot.RAM Slot.JPG

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‎08-25-2021 10:43 PM

HP Recommended

Hi! Praveenbv

Hope you are fine and thanks for your reply.

 

The screenshot showing there are two memory banks. Now I may purchase another 16GB, could I?

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‎08-28-2021 01:36 AM

HP Recommended

RAM Slot.JPG

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‎08-28-2021 04:53 AM

HP Recommended

Hi@AhsanulHaque,

 

Check for the BIOS update?

 

HP ENVY x360 - 15-dr1018tx  and it needs to download one by one and needs to restart the computer to make sure the Adapter or Charger needs to be connected,

 

Please click on the hyperlink below to install 

 

HP Consumer Notebook PCs - Updating the BIOS

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Was this reply helpful? Yes No
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