-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
3
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
Your Service Manual:
Pages 26-34 show how to. Yes you can install 1 PCIe/NVME M.2 such as the one you ask about. Memory is upgradeable to 32 gigs (2 x 16) DDR4-2400 SO-DIMM. The Manual is a bit off but this information is accurate.
Post back with any more questions and please accept as solution if this is the info you needed.
HP Recommended
Your Service Manual:
Pages 26-34 show how to. Yes you can install 1 PCIe/NVME M.2 such as the one you ask about. Memory is upgradeable to 32 gigs (2 x 16) DDR4-2400 SO-DIMM. The Manual is a bit off but this information is accurate.
Post back with any more questions and please accept as solution if this is the info you needed.
HP Recommended
If you check the Maintenance and service guide https://support.hp.com/ca-en/product/hp-envy-15-cn0000-x360-convertible-pc/20270292/model/23574398/m...
Your device does support X4 drives so you should be fine.
The guide shows that your system will support 16 Gb based on using 2 x8 GB memory. If your system shipped with 8Gb of memory it would either be one 8Gb memory module or 2 x4 Gb memory. Checking your system configuration should show you.
If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community