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09-14-2024 11:40 PM
Product: HP Notebook - 14-dq0002dx
Operating System: Microsoft Windows 11
I have a Notebook Laptop 14-ED0123WM in screen and I want to upgrade the 4GB of RAM to ???
I have been unable to find the original product specifications to be able to know what the MAX RAM I can install.
I hope someone can help me as it is causing the machine to run very slow.
Thanks
1 REPLY 1
09-15-2024 07:43 AM
The 14-ed0123wm comes with 8 GB of onboard system memory.
Hardware
Product number | 4M151UA |
Product name | HP Laptop 14-ed0123wm |
Microprocessor | Qualcomm® Snapdragon™ 7c compute platform (up to 2.4 GHz, 1 MB L3 cache, 8 cores, 8 threads) |
Chipset | Qualcomm® Integrated SoC |
Memory, standard | 8 GB LPDDR4x-4266 MHz RAM (onboard) |
Video graphics |
|
Hard drive | 128 GB eMMC |
Optical drive | Optical drive not included |
Display | 14" diagonal, FHD (1920 x 1080), touch, IPS, micro-edge, anti-glare, 250 nits, 45% NTSC |
Wireless connectivity | Qualcomm® Atheros 802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5 combo |
Expansion slots | 1 multi-format SD media card reader |
External ports | 1 SuperSpeed USB Type-C® 5Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge); 2 SuperSpeed USB Type-A 5Gbps signaling rate; 1 headphone/microphone combo |
Minimum dimensions (W x D x H) | 32.38 x 21.1 x 1.69 cm |
Weight | 1.25 kg |
Power supply type | 45 W USB Type-C® power adapter |
Battery type | 2-cell, 32 Wh Li-ion polymer |
Webcam | HP Wide Vision 720p HD camera with integrated dual array digital microphones |
Audio | Dual speakers |
Software
Operating system | Windows 11 Home |
Software included | McAfee LiveSafe™ |
Software - Productivity & finance | 1 month trial for new Microsoft 365 customers |
'Onboard' means that the memory is an integral part of the motherboard and cannot be upgraded.
Below is the link to the service manual:
Chapter 1 indicates the model series came configured with 4 GB or 8 GB of onboard system memory.
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