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HP Recommended
HP Notebook - 14-dq0002dx
Microsoft Windows 11

I have a Notebook Laptop 14-ED0123WM in screen and I want to upgrade the 4GB of RAM to ???

I have been unable to find the original product specifications to be able to know what the MAX RAM I can install.

 

I hope someone can help me as it is causing the machine to run very slow.

 

Thanks

1 REPLY 1
HP Recommended

The 14-ed0123wm comes with 8 GB of onboard system memory.

 

Hardware

Product number
4M151UA
Product name
HP Laptop 14-ed0123wm
Microprocessor
Qualcomm® Snapdragon™ 7c compute platform (up to 2.4 GHz, 1 MB L3 cache, 8 cores, 8 threads)
Chipset
Qualcomm® Integrated SoC
Memory, standard
8 GB LPDDR4x-4266 MHz RAM (onboard)
Video graphics
  • Qualcomm® Adreno™ 618 GPU
  • Integrated
Hard drive
128 GB eMMC
Optical drive
Optical drive not included
Display
14" diagonal, FHD (1920 x 1080), touch, IPS, micro-edge, anti-glare, 250 nits, 45% NTSC
Wireless connectivity
Qualcomm® Atheros 802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5 combo
Expansion slots
1 multi-format SD media card reader
External ports
1 SuperSpeed USB Type-C® 5Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge); 2 SuperSpeed USB Type-A 5Gbps signaling rate; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
32.38 x 21.1 x 1.69 cm
Weight
1.25 kg
Power supply type
45 W USB Type-C® power adapter
Battery type
2-cell, 32 Wh Li-ion polymer
Webcam
HP Wide Vision 720p HD camera with integrated dual array digital microphones
Audio
Dual speakers

Software

Operating system
Windows 11 Home
Software included
McAfee LiveSafe™
Software - Productivity & finance
1 month trial for new Microsoft 365 customers

 

'Onboard' means that the memory is an integral part of the motherboard and cannot be upgraded.

 

Below is the link to the service manual: 

 

Chapter 1 indicates the model series came configured with 4 GB or 8 GB of onboard system memory.

 

Maintenance and Service Guide (hp.com)

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