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‎11-22-2022 06:15 AM

HP Recommended
Product: HP Notebook - 14-dk0008ng

Hello. I couldn't find any documentation for my laptop so I want to ask if "Crutial CT16G4SFRA32A" RAM will work for me. Laptop serial number: 5au57ea#abd. On the Crutial site it is shown as compatible.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎11-22-2022 07:03 AM

HP Recommended

Hi:

 

Yes, that memory bar should be compatible, even though chapter 1 of the service manual indicates the max memory is 2 x 8 GB.

 

Maintenance and Service Guide HP 14 Laptop PC

 

Most HP notebooks with the Ryzen processors can support 2 x 16 GB of memory.

 

Before buying the memory, you can do this to confirm how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

 

 

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1 REPLY 1

‎11-22-2022 07:03 AM

HP Recommended

Hi:

 

Yes, that memory bar should be compatible, even though chapter 1 of the service manual indicates the max memory is 2 x 8 GB.

 

Maintenance and Service Guide HP 14 Laptop PC

 

Most HP notebooks with the Ryzen processors can support 2 x 16 GB of memory.

 

Before buying the memory, you can do this to confirm how much memory your notebook can support:

 

1. In the search box, search for cmd and click Run as administrator.

 

This will open the command prompt.

 

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

 

There, it will show the maximum RAM capacity your PC's motherboard can support.

 

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

 

 

 

1 person found this reply helpful
Was this reply helpful? Yes No
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