RAM config Model 15-f113ca

[grantwj]

Trying to help my sister with RAM upgrade on this machine - purchased at Costco in Canada. Processor is a Pentium N3540 2.16Ghz, 1333Mhz 2Mb L2 cache. - Can someone confirm: 1) Ram config from factory for 4GB - I assume (1), 4GB module, as it apparently only has a single slot. Also, 2) Maximum RAM capacity for this machine - the manual lists conflicting information. On page 1, it states

"One SODIMM non-customer-accessible/upgradeable memory module slot (Pentium, Celeron processors)"

and also under "Supports the following Ram configurations"

• 8192 MB (8192 MB×1 or 4096 MB×2)

1. 6144 MB (4096 MB×1 + 2048 MB×1)

1. 4096 MB (4096 MB×1 or 2048 MB×2)

1. 2048 MB (2048 MB×1)

So I don't understand why the RAM would be limited to 4GB, if one of the supported configurations is 8192Mb x 1. Apparently the Pentium versions of the Model 15 only contained a single RAM slot, instead of two on the Core i3 procesor versions. This model laptop desperatly needs more RAM, but it's not even listed on Crucial's website, and to further complicate things, the RAM slot is described as " non-customer accessible/upgradeable", while page 29/30 clearly shows access to the RAM modules from the Service door. Can someone please confirm that I can, in fact, upgrade this machine to at least 8Gb RAM, using HP 693374-001(or equivilant)? Thank you,

[banhien]

@grantwj 

Its specs

    https://support.hp.com/au-en/document/c04536702

It has 4GB on 1 slot:  4GB DDR3L SDRAM (1 DIMM), the specs also says: it has 2 user accessible slots.

You say " upgrade this machine to at least 8Gb RAM". What for ? Your machine runs Windows 8.1 (32 bit), it won't see RAM above 4GB.

Regards.

[Huffer]

You have absolutely figured it out. Its  Bay Trail model with a single memory slot and can support up to a single 8 gig module of DDR3L-1600. 

[grantwj]

BH, Thanks for your response. The link you provided does indeed say it has "2 user-accessible" memory slots. However, I beieve that document covers different versions of the model 15 laptop, or is otherwise not accurate. The manual I was referring to is found here:

http://h10032.www1.hp.com/ctg/Manual/c04763947%MCEPASTEBIN%

and is listed as the Notebook PC Maintenance and Service Guide for this model. That was what I was using as a reference, and it shows different RAM slot configurations depending on the installed CPU. Also, i now have a screenshot from the laptop in question which shows that the OS is actually Win 8.1 64bit, and I also confirmed that the CPU supports 64bit per Intel. You are correct that the 32bit OS would be limited to 4Gb RAM, which I had forgotten about - thanks for pointing that out.In any event, I still think I should be able to swap out the 4Gb module for an 8Gb module, even thought the slot is supposedly "non-customer-accessible/upgradeable"....

[grantwj · Accepted solution]

Huffer - thank you for that. I'm inclined to try it once I locate the correct module. Appreciate your reply.