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Message 1 of 2
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Flag Post

RAM for my HP pavilion laptop

HP Recommended
Pavilion 8CG64738Q0
Microsoft Windows 10 (64-bit)

Hi Team,

 

Can I insert DDR4 2400MHz 4GB RAM in Slot1 and

DDR4 2400MHz 8GB RAM in Slot2 of my HP laptop?

 

Or should I go for same SIZE of two RAMs? 

Or should I put 8GB in Slot1 first and then 4GB in Slot2?

 

Please respond. Thank you. 

 

 

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Message 2 of 2
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HP Recommended

Hi:

 

Below is the link to the service manual for your notebook.

 

HP Pavilion x360 m3 (model numbers m3-u100 through m3-u199, m13-u100 through m13-u199, m3-u000 throu...

 

According to chapter 1 of the service manual, the memory is onboard (non-removable\non-upgradable) and comes pre-configured from 4 GB up to 16 GB.

 

But if you look at chapter 5, there is a procedure to remove and replace the memory.

 

I suggest you open up the notebook and confirm that the memory can be upgraded, and then you can add an 8 GB memory chip to your notebook but it would be best to max it out to 2 x 8 GB.

 

When you install memory in mismatched capacities, the memory runs in the lower performing single channel mode.

 

When you install memory in matching capacities (2 x 4 GB, 2 x 8 GB), the memory runs in the higher performing dual channel mode.

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