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‎05-05-2021 07:43 AM

HP Recommended
Product: ENVY x360 15m-es0023dx
Operating System: Microsoft Windows 10 (64-bit)

I just purchased an HP ENVY x360 15m-es0023dx. The specs say that it has 16gb DDR4 ram.  So it shouldnt be soldered on but before I open it up, can someone let me know if it's soldered or not???

4 REPLIES 4

‎05-05-2021 07:48 AM

HP Recommended

Hi:

 

According to chapter 1 of the service manual, the memory is upgradable, but HP indicates you are already at the max.

 

Maintenance and Service Guide (hp.com)

 

I find that rather hard to believe.  Your notebook should be able to support 2 x 16 GB of memory.

 

 

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‎05-05-2021 08:06 AM

HP Recommended

Yeah I wanted to pop in my 16gb I had from a previous laptop. I opened up the laptop but cant see the ram 

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‎05-05-2021 08:09 AM

HP Recommended

If you look at chapter 5, page 41 of the manual, there is a shield covering the memory that you have to remove.

 

I hope that you are installing a DDR4-3200 MHz memory chip.

 

Anything slower will bottleneck the memory performance.

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‎05-05-2021 08:19 AM

HP Recommended

Yes it is DDR4-3200

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