RAM slot

[Boromir2]

Hi, 

I'm troubleshooting freezing issues with this model laptop and I want to replace 2 x 8GB with 1 x 16GB. Does it matter if it's fitted in the left or right slot?

Thanks. 

[Paul_Tikkanen]

Hi:

It shouldn't matter, but 2 x 8 GB runs better than 1 x 16 GB because 2 x 8 GB memory runs in dual channel mode and 1 x 16 GB will only run in single channel mode.

So, you will be making a bad situation worse.

I would just remove one of the 8 GB chips and install a 16 GB chip in its place and if increasing the memory to 24 GB helps any, remove the other 8 GB chip and replace that one with a 16 GB chip so you have 32 GB of memory running in dual channel mode again.

Below is the link to the service manual.

http://h10032.www1.hp.com/ctg/Manual/c06481638

[Boromir2]

That's usually the case but for some reason, the user manual for this model doesn't list 2 x 8GB as being approved. I'm wondering is there something peculiar about this model where the normal maxim doesn't apply? 

[Paul_Tikkanen]

I think HP just left out that configuration from the list.

They say 2 x 4 GB is supported, and 2 x 16 GB is supported, so it would make no sense that 2 x 8 GB wouldn't be supported as well.

Not to mention, HP would be shooting themselves in the foot by installing memory in a configuration that isn't supported.