RAM upgrade 14-fq1021nr

[KABBAZE]

Hi everyone, I would like to increase the RAM memory on my HP 14-fq1021nr (3D3F1UA) laptop. It comes with 8Gb (1x8) 3200 DDR4 but I would like to know the maximum RAM this laptop supports (BIOS: F.34).

I can't find any recent official information on this and I don't know if it's only 16GB as maximum or is it currently 32GB? 64GB?

Thank you very much for the help and the best recommendation for the upgrade.

Regards!

[Paul_Tikkanen]

Hi:

HP only has the service manual for the previous 14-fq0xxx model series available.

Maintenance and Service Guide (hp.com)

According to chapter 1 of the manual, your notebook has two memory slots and can support 2 x 8 GB of DDR4-3200 MHz memory.

If you wanted to install more than 2 x 8 GB of memory, you can run this command to see if that would be possible:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once command prompt is opened, type wmic memphysical get maxcapacityEx and press the enter key.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

[KABBAZE]

Thanks a lot Paul,

according to this....

 

I can install 32GB. Is this correct?

[Paul_Tikkanen]

You're very welcome.

Yes, you should be able to install 2 x 16 GB of DDR4-3200 CL22 memory in your notebook.

[KABBAZE]

HP support tells me 32GB no, I can only use up to 16GB maximum... Is there a way to confirm either of the 2 options?

Thanks!

[Paul_Tikkanen · Accepted solution]

You're very welcome.

The only way to confirm that 32 GB is supported is the report you ran which indicated it was.

If you have doubts, I recommend you install another 8 GB DDR4-3200 MHz CL22 memory chip in the empty slot since that is what HP, and the service manual for the older model series indicates.

It would be less expensive to do it that, and you probably don't need 32 GB of memory anyway.