RAM upgrade for HP 15 intel pentium Laptop

[Rena19_]

My question is should i replace my 4GB of ram with 16GB or 8GB. I have intel pentium processor with only one slot. 

[Paul_Tikkanen]

Hi:

Intel's product specs for the processor your notebook has indicates the max memory is 8 GB.

Intel Pentium Silver N5030 Processor 4M Cache up to 3.10 GHz Product Specifications

It may not support a 16 GB memory chip.

If you want to experiment with a 16 GB memory chip, run this command first to see if it may be possible:

1. In the search box, search for cmd and click Run as administrator.

This will open the command prompt.

2. Once the command prompt is opened, type wmic memphysical get maxcapacityEx and hit enter.

There, it will show the maximum RAM capacity your PC's motherboard can support.

The capacity is shown as Kilobytes, so you have to convert it to Gigabytes by dividing the number provided in the report by 1,048,576.

If the report indicates 33,xxx.xxx, then it may be possible because the report is telling you that 32 GB of memory is supported because it is picking up the circuitry for the missing memory slot.

[Rena19_]

I did the steps that you said and i got that the maximum capacity is 32GB. Does this mean that i can use the 16GB RAM? 

[Paul_Tikkanen · Accepted solution]

Yes, you should be able to:

This should be a compatible 16 GB memory chip if you want to experiment.

Crucial 16GB DDR4-3200 SODIMM | CT16G4SFRA32A | Crucial UK